Position: Application Support Analyst
Contract: 12 Month Contract
We are Topdeck, a name that's been around in the youth travel space since 1973. While a lot has changed in the past 40 years, we're still discovering new places to visit, finding and delivering unforgettable travel experiences, sharing the world and our taste for adventure with like-minded travelers. We are committed to Inspiring young people through life changing travel experiences.
What we’re looking for from our Application Support Analyst
Our London based team are recruiting for an Application Support Analyst covering our reservation system (Travel Studio). The main duties of this role are to ensure that issues and queries are logged, tracked and resolved with the assistance of system vendors. They will test and analyze bug fixes and new features involving members of the wider business as required. The successful applicant will work within the Business Solutions Team reporting to the head of department.
We are keen to speak to any candidates with experience of supporting any reservation systems for tour groups. A good understanding of the processes and features required for operation day to day is essential along with a logical mindset and good interpersonal skills. This is an exciting opportunity to join a small friendly team central to a growing organization and be part of their future success.
Key Performance Indicators:
Skills and experience: