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Implementation Coordinator

What we’re looking for from our Travel Studio Implementation Coordinator

Our London based team are recruiting for a Travel Studio Implementation Coordinator. The successful applicant will work within the Business Solutions Team to ensure that one best way implementation and rollout of Travel Studio in the environment.

We are keen to speak any candidates what has assisted implementing and maintaining Travel Studio within their organization.  The candidate will be involved in a number of projects that integrate with Travel Studio. 

Key Responsibilities:

  • Liaise with users on a Global platform
  • Create Business requirements documents for the Travel Studio Integration
  • Work with Developments and enhancements of new functionality
  • Compile documentation for bug, enhancements and report.
  • Manage the weekly tickets logged within the business and with the supplier.
  • Develop and manage Implementation and One Best Way Systems Audit
  • Facilitate Training one on one or a group training
  • Develop Travel Studio manuals and training manuals
  • Develop new user’s manual for new version.
  • Project Manage rollout of Travel Studio enhancements within the business
  • Assist in supporting in-house teams during application development, testing, implementation as required.
  • Assist with analysis work and testing.

Key Performance Indicators:

  • Able to develop training content and facilitate training sessions in an inspiring and educational manner.
  • Attention to detail essential for planning, testing and trouble shooting.  A natural ability to identify markers of future problems/risks.
  • Knowledge of a variety of methods and solutions to actively help, support and train users as quickly and efficiently as possible.
  • To be able to multi task and coordinate several responsibilities concurrently and competently
  • Effective communication with all departments

Skills and experience:

  • Manage day-to-day activities of Travel studio
  • Excellent communicator who presents ideas & concepts logically and clearly
  • Strong problem solving ability
  • Ability to multitask and prioritize
  • High attention to detail and ability to resolve issues independently
  • Proactive, receptive to new ideas and adaptable to change
  • Critical and analytical thinker who can quickly and systematically analyze the root cause of problems before taking corrective action
  • Ability to work effectively in a team and autonomously
  • Microsoft office experience

 

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