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PeopleConnect Coordinator

Position:                    PeopleConnect Coordinator

Reporting to:             Global Head of PeopleConnect

Location Base:         Brisbane

Global Touring Group is made up of both the Topdeck and Back-Roads businesses Globally. Our purpose is to Inspire people through life changing travel experiences, which can only be achieved by the people who work to deliver and innovate our product.  The PeopleConnect team is integral in the recruitment, training, development and engagement of all people across Topdeck and Back-Roads. This role will look after those who work in the APAC team and at times, the Global business.  Working in Global team of HR and training functions, the successful candidate of “PeopleConnect Coordinator” will working alongside the Global PeopleConnect leader to ensure the Global touring Group employees are the most passionate, driven, engaged and productive team in the travel industry. With a focus specifically on the APAC business recruitment and office admin, there will be elements of Global people and HR admin tasks along the way. They will assist the Global Head of PeopleConnect in supporting the leaders of Global Touring to reach the goals of the business and increasing staff engagement. 


Assist with PeopleConnect tasks within recruitment process:

  • Liaise with all line managers to coordinate the recruitment process for the APAC based roles
  • Assist with managers in shortlisting of candidates when required
  • Attend recruitment interviews when required.
  • Assist with preparation of successful candidate contracts and new starter forms and ensure all details of ‘new starters’ is recorded correctly and kept up-to-date.
  • Liasing with payroll where needed
  • Create and keep up-to-date files on each employee
  • Deliver ‘new starter’ onboarding program as needed
  • Conduct all exit interviews and compile reports
  • Assist with Global staff recruiting admin as required


HR assistance for APAC teams:

  • Monitor staff engagement and the office environment and advise Global PC leader as issues arise
  • Assist with strategic planning for staff growth and retention.
  • Work with Global PeopleConnect leader to develop and manage staff benefits and HR functions
  • Assist with the admin tasks in other HR projects that may arise
  • Keep up to date with employment legislation and other HR issues and topics
  • Update and develop local and Global staff policies as needed


Staff training and development:

  • Assist in updating and creating training documents and resources as required
  • Assist in sourcing localized training resources for APAC teams
  • Assist Global PeopleConnect Leader in coordination and delivery of all leadership, development and training programs where needed
  • Adhoc tasks as advised by Global Head of PeopleConnect
  • Collaboration with PeopleConnect team on any training and development related projects

Office Admin, system monitoring and events:

  • Local event management as required by the business
  • Attend weekly department meetings as and when required
  • General office admin as and when required
  • Assist with Global budgets yearly
  • Execution of Global PeopleConnect projects locally as needed
  • Head the office Social committee and events
  • Yearly event and task calendar preparation along with social committee
  • APAC support, advise and training for Trakstar program
  • Lead and maintain localized intranet, including admin tasks
  • Coordinate with department intranet representatives to ensure all content is available for employees to access and updates are added when needed

Key Competencies

  • People Focused
  • Communication
  • Time Management & Prioritization
  • HR Acumen
  • Problem Solving and embracing change
  • Upholds Company Values and Culture
  • Works effectively in a team

Skills and Capabilities

  • Strong systems and processes orientation across all systems in the business
  • Intermediate level knowledge of Microsoft programs
  • Adapt to the introduction of new systems and procedures on an ADHOC basis
  • Applies structured approach and framework for resolving problems
  • Proactively anticipate and identify potential problems, solutions and implement
  • It is imperative that you have first class communication skills
  • Being present in the office for your set working hours each day
  • Setting, managing, meeting work timelines and managing expectations
  • Ability to build relationships across all departments
  • Effectively works well within a team environment
  • Builds trust, shows support and respect


*This is an entry level position ideal for someone studying HR or returning to workforce part time will be considered for the right candidate (4 days a week minimum)


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