Business Development Manager - Topdeck

Sydney, NSW, Australia

Full Time

Mid Level

GLOBAL TOURING GROUP - TOPDECK

Position: Business Development Manager - Topdeck
Location Base: Sydney
Contract: Full Time

At Global Touring, we’ve been leading the way in group travel for over 30 years. While times may have changed, one thing remains constant - our passion for uncovering new destinations and crafting unforgettable experiences for a global audience. With our two distinct brands, Topdeck and Back-Roads Touring, we cater to different travel styles but share one goal: delivering life-changing tours.
We’re on the lookout for a fun, energetic, and dynamic person to join our team and help us grow. If you’re someone who is passionate about life changing travel experiences, lives for the thrill of driving sales and loves connecting with people then this may be the job for you!

The Role - Topdeck BDM
We need someone versatile - someone who is self-motivated and can keep the focus where it’s required, while embodying the spirit of Topdeck

Topdeck is our youth travel brand, designed for 18-32 year olds looking to experience the world in a more connected, social way. We specialise in small group trips that are packed with more of what matters! We travel across Europe and beyond, combining iconic destinations with local, authentic experiences. With no hidden extras, more inclusions, and a relaxed pace that allows our travellers to truly immerse themselves, Topdeck is all about creating unforgettable moments and lifelong connections.
You’ll be responsible for driving sales revenue with existing trade partners through a targeted approach. You must be personable, agile, and able to work autonomously, and be capable of being an enthusiastic champion for the brand, forming meaningful relationships and delivering impact across the board.
This role operates within a the defined region of NSW, and also contributes to national activity providing some virtual support to agents across the wider network to drive overall performance along with occasional out of state travel.

Key Responsibilities:

Managing trade relationships within the territory through regional and store level engagement and tactical sales activity delivery.
Building and nurturing travel agent and store partnerships with the ability to prioritise agencies identified as having the best growth potential for the brand.
Develop and implement sales plans using a customised and targeted approach to address their specific needs in the territory.
Responsible for delivering revenue targets for the brand in your region and increasing trade sales year on year with aggressive annual growth
Develop and deliver regional sales plan for Topdeck in alignment with Sales and Brand strategies set by Director of Sales and Brand Leadership Team
Developing and providing training sessions for agency partners and stores to enhance their knowledge of Topdeck, ensuring agents have thorough understand of both the brand and product specifics.
Maintain accurate records of sales activities; record trainings, appointments, tasks, customer feedback and other sales activities, with regular reporting on progress.
Manage regional BDM Budget in the most cost-effective, in alignment with agreed sales plans and adhering to established policies.
Represent Topdeck at events in this region with potential to support and represent at national events or engagements.
Feeding back intel from the region into the Topdeck team to aid future planning

Experience, Requirements and Key Behaviours

3+ years of experience within the travel industry
Experience in sales
Strong positive attitude with the ability to demonstrating commerciality, curiosity and creative thinking.
Excellent relationship & time management skills
Confident and articulate presenter and public speaker
Good working knowledge of Office365
CRM experience (Salesforce or similar)
Self-starter with an existing travel industry network
Firsthand destination knowledge gained through travelling throughout the UK, Europe a must, with North America and Asia desirable.

Expectations of the role

Provide your own vehicle, which you will be compensated for.
Work outside of normal business hours as required to represent Topdeck at travel expos, conduct breakfast seminars, agent group or famil hosting, or as required to attend any other reasonable promotional event.
Attendance on occasional evening meetings for all-staff meetings and brand team meetings.
Travel long distances, occasional interstate, and international travel, and occasionally work away from home as required

Why Join Us?

Generous domestic and international travel discounts for you, your family and friends!
Career development and growth opportunities with supported training and development to grow your skillset.
2 days paid leave per year for volunteer opportunities of your choice.
Your birthday off!
Annual Free Trip
Access to retail discounts and Flight Centre travel group benefits programmes
Employee Assistance Program.
Great working culture working with people who are passionate about travel.

Global Touring Values
Our values aren’t just words on a page. They’re the backbone; the steering wheel;
the soundtrack to how we embrace each day. Like a well baked brownie, every ingredient
combines to achieve the rich consistency fuelling the soul of Global Touring.